So, if Outlook 2016/2019 will not save the user's credentials, you may try: * Restart the Windows 10 to create new vault. ![]() So far we've tried: deleting and recreating credentials in Control Panel > Mail Setup. Select the key Protected Storage System Provider, right click on it and choose Permissions, button Advanced. The problem is that the saved credential in Credential Manager does not have Enterprise persistence. Microsoft acknowledged the issue in June 2020 and published a support page on its official support site. If there are any other credentials referencing the Outlook email addresses, please do the same operation. ![]() I enabled Credential Roaming but still it will not roam.
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